2023 Restaurant Industry Outlook: Leveraging AI & Analytics to Streamline Operations

Here are the experts’ different outlooks on the Restaurant Industry for 2023.

What are the restaurant’s top priorities?

• Labor (Recruiting, Training, and Retaining People)
• New Technologies
• Service and Personalization
• Sustainability
• AI and Data Analytics

What technologies should restaurants embrace?

• Streamline Workflows (Automated Inventory and Purchasing)
• Sfoftware-defined Store Infrastracture
• AI and Machine Learning
• Analytics

In the wake of increased data collection, what data technologies should restaurants look for?

• Data Analytics Tools (Tableau, Python, Apache Hadoop, SAS, etc.)
• Customer Data Platforms

Industry Experts

• Daniel Connolly, Ph.D., Professor of Management, Drake University
• Flavio Diomede, Director of Retail Platform Technology, Starbucks
• Mehmet Erdem, Ph.D., CHTP, Associate Professor of Hotel Ops. & IT, William F. Harrah College of Hospitality,
• University of Nevada, Las Vegas
• Toby W. Malbec, Managing Director, ConStrata Consulting
• Joe Tenczar, Chief Information Officer, Restaurant CIOs

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